Shipping Policy

At meritbeautyusmall, we are committed to providing fast, reliable, and affordable shipping to our customers around the world. This Shipping Policy outlines our shipping procedures, delivery times, and other important details to help you understand what to expect when you place an order with us. We are proud to offer global free shipping on all orders, regardless of the order value, ensuring that you can enjoy your favorite MERIT Beauty products without any additional shipping costs.
Order processing time is the time it takes for us to prepare your order for shipping. We strive to process all orders within 1 to 3 business days of receiving them. Business days are Monday through Friday, excluding weekends and major holidays (such as Christmas, New Year’s Day, Thanksgiving, and Independence Day). Orders placed on weekends or holidays will be processed on the next business day. During peak periods (such as Black Friday, Cyber Monday, and holiday seasons), order processing time may be slightly longer, but we will do our best to process your order as quickly as possible and will notify you if there are any delays.
Once your order has been processed and dispatched, we will send you a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the status of your order as it makes its way to you. You can track your order by clicking on the link provided in the shipping confirmation email or by visiting the “Track Order” page on our website and entering your tracking number. Please note that it may take 24 to 48 hours for the tracking information to be updated by the shipping carrier, so please be patient if you do not see any updates immediately after receiving the shipping confirmation.
Delivery time refers to the time it takes for your order to arrive at your shipping address after it has been dispatched. We estimate that delivery will take 6 to 12 business days from the date of dispatch, regardless of your location. This delivery time is an estimate and may vary depending on a variety of factors, including the shipping carrier’s performance, customs processing (for international orders), and any unforeseen delays such as weather conditions or logistical issues. We do not offer加急配送 (expedited shipping) at this time, and we do not differentiate between domestic and international delivery times—all orders are delivered within the 6 to 12 business day window.
We offer global free shipping on all orders, with no minimum order value required. This means that you will not be charged any shipping fees, regardless of where you are located or how many products you purchase. The free shipping applies to all MERIT Beauty products sold on our website, and there are no hidden fees or surcharges. We work with trusted shipping carriers to ensure that your order is delivered safely and efficiently, and we cover all shipping costs associated with delivering your order to your door.
When placing an order, it is important to provide accurate and complete shipping information, including your full name, street address, city, state/province, postal/zip code, and country. Incorrect or incomplete shipping information may result in delays, lost packages, or additional fees, which we will not be responsible for. If you realize that you have provided incorrect shipping information after placing your order, please contact our customer service team at support@meritbeautyusmall.com as soon as possible. We will do our best to update your shipping address before the order is dispatched, but we cannot guarantee that changes can be made once the order has been processed.
For international orders, please note that you may be responsible for paying customs duties, taxes, or other fees imposed by your country’s customs authorities. These fees are not included in the purchase price or shipping cost, and we have no control over them. Customs policies vary by country, so we recommend checking with your local customs office to learn more about any potential fees before placing your order. We are not responsible for any delays caused by customs processing, and we cannot refund any customs fees or taxes.
If your order is lost or damaged during shipping, please contact our customer service team at support@meritbeautyusmall.com within 7 days of the estimated delivery date. You will need to provide your order number and tracking number, and we may ask for additional information (such as photos of the damaged package or shipping label) to verify the issue. Once the issue is verified, we will either send you a replacement product or process a full refund, at your discretion. We are not responsible for lost or damaged packages if the tracking information shows that the package was delivered to the correct address.
If you have any questions about our Shipping Policy, including order processing time, delivery times, or tracking your order, please contact our customer service team at support@meritbeautyusmall.com. We are committed to providing you with a seamless shipping experience, and we will do our best to answer any questions or address any concerns you may have.